Website Operator
This website is operated under the brand Connection SEVEN, by an independent business registered in Portugal.
Business operator: Caroline Silva e Silva
Brand: Connection SEVEN
Country of establishment: Portugal
Tax identification number (NIF): 264 815 017
Email: connection.seven.co@gmail.com
Connection SEVEN offers clothing, accessories and other products available through this online store.
Product colours and appearance may vary slightly depending on screen settings, production methods and the characteristics of each item.
By placing an order, the customer confirms that the information provided during checkout is complete and accurate.
An order is considered accepted once payment has been successfully processed and the customer receives an order confirmation.
We reserve the right to cancel or refuse an order in cases of payment issues, incorrect information, suspected fraud, product unavailability or other legitimate reasons.
All prices displayed on the website are shown in euros (€), unless otherwise indicated.
The final price payable by the customer, including applicable taxes and shipping costs, will be displayed before the order is confirmed.
Portuguese rules require retail prices shown to consumers to reflect the total price including applicable taxes and charges. ASAE
Payments are processed securely through the payment methods available at checkout.
Connection SEVEN does not directly store customers' complete payment card details.
Orders are prepared and shipped to the delivery address provided by the customer at checkout.
Estimated delivery times may vary depending on destination, carrier delays, peak periods, customs procedures, or circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
Shipping costs and available delivery options are shown at checkout before the order is confirmed.
More information is available in our Shipping & Returns Policy.
Consumers purchasing online in the European Union generally have a 14-day right of withdrawal from distance contracts, subject to the legal exceptions that may apply. Portuguese consumer guidance also reflects this 14-day period for distance purchases. Consumidor
To exercise this right, the customer must inform Connection SEVEN clearly within the applicable legal period.
Certain products may be excluded from the right of withdrawal where permitted by law, including, for example, products made specifically to the consumer's individual specifications.
If a customer receives a defective, damaged or incorrect product, they should contact us as soon as possible at connection.seven.co@gmail.com, including the order number and, where appropriate, photographs of the issue.
Nothing in these Terms limits the consumer's mandatory statutory rights.
All original content appearing on the Connection SEVEN website, including brand identity, logos, illustrations, designs, text, photographs and other creative material, is protected by applicable intellectual property laws.
Unless otherwise permitted by law, such content may not be reproduced, distributed, modified or commercially used without prior written permission from Connection SEVEN.
Personal data is processed in accordance with applicable European and Portuguese data-protection legislation, including the General Data Protection Regulation (GDPR).
Personal data required to process purchases may be processed because it is necessary to fulfil the contract with the customer; consent is not necessarily the appropriate legal basis for every type of processing. The Portuguese Data Protection Authority specifically explains this distinction. Comissão Nacional de Proteção de Dados
Full details about the information collected, purposes of processing, service providers and users' rights are provided in our Privacy Policy.
This website may use cookies and similar technologies necessary for its operation.
Optional cookies, including certain analytics or marketing cookies, will be used in accordance with applicable consent requirements.
The Portuguese Data Protection Authority states that website operators are responsible for cookies placed through their websites and that consent is required where applicable, including for analytics cookies. Comissão Nacional de Proteção de Dados
More information is available in our Cookie Policy.
In accordance with Portuguese consumer law, consumers may have access to an authorised Alternative Consumer Dispute Resolution (ADR/RAL) entity.
Portuguese businesses selling to consumers, including businesses operating exclusively online, must provide information on the competent consumer dispute-resolution entity or entities on their website. ASAE
Consumers may contact us directly at:
Email: connection.seven.co@gmail.com
Connection SEVEN also provides access to the Portuguese Electronic Complaints Book (Livro de Reclamações Eletrónico) in accordance with applicable Portuguese legislation.
Businesses with a website are required to display access to the electronic complaints platform visibly on their website. ASAE
Aqui depois colocamos o botão/link para o Livro de Reclamações.
We make reasonable efforts to ensure that the information displayed on this website is accurate and up to date.
Connection SEVEN shall not exclude or limit liability where doing so would be prohibited by applicable law.
Temporary interruptions, technical problems or circumstances beyond our reasonable control may occasionally affect access to the website or fulfilment of orders.
We may update these Terms & Conditions when necessary, including to reflect changes to our services, website or applicable legislation.
The version applicable to an order will generally be the version available at the time the order was placed.
These Terms are governed by Portuguese law, without prejudice to any mandatory consumer-protection rights that may apply to customers residing in another country.
Last updated: 30 September 2026
